MeltX ITAM is the IT asset management module built by MeltX Software Solutions in Pune, India.
Licence position
1 over-deployedTHE PROBLEM
Procurement holds the purchase orders. The service desk holds the tickets. Finance holds the capitalised value. A discovery tool holds a device list. None of them reconciles to the others. When a licence audit arrives, or a laptop leaves with an employee, the cost of that disagreement becomes visible.
Entitlement is tracked in a purchase folder while installations grow independently, so the shortfall appears only when a publisher asks.
Renewals continue for software that has not been launched in months, because no one holds usage next to entitlement.
Assets that were replaced, returned or written off still appear in monitoring tools, and assets in use appear nowhere.
An outage becomes an investigation because nobody can say which services ran on the failed host.
CAPABILITIES
Four capability pillars, each grounded in the mechanism behind it rather than in adjectives.
Every device tracked from procurement to certified disposal, with custody proven.
Licence entitlement measured against actual installation, so both over licensing and under licensing surface early.
A CMDB that records relationships between assets, services and users, and feeds service management directly.
Physical, financial and configuration records brought into agreement continuously rather than annually.
IN DETAIL
Enterprise software succeeds or fails on the details nobody demonstrates. These are the ones that matter after go live.
Finance sees capitalised value, depreciation and disposal. IT sees allocation, warranty and configuration. Both read the same underlying record, so the numbers never diverge.
Devices are issued against an acknowledgement and recovered at exit, with the trail retained.
Subscription and maintenance dates surfaced in advance, with the commercial owner named.
Unallocated devices are held as stock rather than disappearing between an exit and the next joiner.
End of life devices leave through a documented e-waste route, with the certificate retained against the asset.
Procurement, IT operations, finance and audit each see the fields their role requires and nothing more.
Load an existing estate through a validated template with duplicate detection before commit.
Unverified devices, expiring cover and licence gaps presented as work, not as a report to read.
A software publisher audit is won or lost on evidence. MeltX ITAM keeps entitlement, deployment and reconciliation in one place, so the answer to an audit letter is a report rather than a fire drill.
Security and compliance positionEntitlement evidence
Purchase documents, licence metrics and renewal terms are held against each product, so proof of purchase is never reconstructed from email.
Deployment position
Installed instances are compared against entitlement, giving a defensible position before a publisher asks for one.
Asset custody trail
Issue, transfer and return records show who held a device and when, which matters for both audit and information security.
Secure disposal record
End of life hardware carries a documented disposal trail, supporting both financial write off and data protection obligations.
LIFECYCLE
Each stage writes to the same record. Nothing is retyped into a second system, which is where most asset data goes wrong.
Procure
Purchase orders, invoices and warranty terms are captured as the device enters the estate.
Onboard
The device is tagged, added to the register and linked to its configuration item.
Allocate
It is issued to an employee, department or location against an acknowledged handover.
Operate
Tickets, changes, patches and licence usage accumulate against the same record.
Reconcile
Verified devices, financial records and configuration data are matched, and differences are raised.
Dispose
The device leaves through approval and certified e-waste handling, with the certificate retained.
PLATFORM FIT
ITAM shares its records with FAM on one side and ITSM on the other. That is what makes impact analysis and financial reconciliation possible without an integration project.
One register, read four different ways. Each of these roles asks it a different question, and gets the answer without asking anyone for an extract.
One defensible view of the estate: what exists, who holds it, what it costs and what it is exposed to.
Renewals, warranties and stock managed on a calendar instead of on memory.
IT hardware value reconciled to the fixed asset register, with the working available on demand.
Custody records and disposal evidence that support access reviews and data protection obligations.
WHERE IT'S DEPLOYED
MeltX ITAM is deployed where devices move between locations and custody changes often, including manufacturing, education and public sector environments across the MeltX and partner clientele.
MeltX FAM was configured to the entity, plant and cost centre hierarchy already used by finance. Assets were tagged with barcode and QR labels under the existing numbering policy, and field teams verified them on the MeltX Android application with geo tagged photographs.
MeltX FAM and ITAM were configured to the institution department structure, with tagging across laboratories, classrooms and administrative offices, and custody recorded against named department heads.
SECTORS
The sectors whose deployments include IT Asset Management. Each page sets out what the register has to answer for in that sector.
The questions buyers actually ask during evaluation, answered without marketing language.
IT asset management software tracks technology assets across their working life. It records hardware from procurement to disposal, holds software licence entitlement against actual deployment, maintains configuration relationships between systems, and reconciles those records so IT, finance and audit work from one set of facts.
A discovery tool reports what is currently reachable on the network. ITAM holds the commercial and custodial truth: what was bought, what it cost, who holds it, what licence covers it and when it must be renewed or disposed of. Discovery data is an input to ITAM, not a replacement.
MeltX ITAM stores entitlement records with their purchase evidence and licence metric, then compares them against installed instances. Under licensing surfaces before a publisher audit, and over licensing surfaces before a renewal, so the commercial decision is made with the numbers in front of you.
Yes. MeltX ITAM maintains a configuration management database that records configuration items and the relationships between them. Because MeltX ITSM reads the same records, impact analysis before a change and root cause analysis after an incident use live data rather than a stale diagram.
RELATED MODULES
One register for every physical asset, from purchase order to disposal certificate, with depreciation and audit evidence attached.
Explore FAMIncidents, problems and changes in one console, with SLAs and escalation tied directly to your asset records.
Explore ITSMCentral patch deployment with controlled rollouts, vulnerability tracking and compliance reporting.
Explore Patch ManagementSecure remote support with multi factor authentication, encryption, session recording and audit logs.
Explore Remote ManagementConfigured around your asset classes before the call. Thirty minutes.